Privacy policy

Information collected

When you email us, we receive your email address, the name you provide, your message and any attachments. Please include only information relevant to your enquiry. Do not send identity documents or sensitive personal information unless we have explained why they are necessary and agreed an appropriate method.

The contact form checks entries in your browser and prepares a link to your email application. It does not submit those entries to a website database. We receive the information only when you send the email. Your email provider handles the draft and transmission under its own terms.

Delivering web pages requires technical information such as an IP address and requested resource. Hosting infrastructure may record request times, browser information and errors for operation and security. These records are separate from the privacy choices stored in your browser.

Purposes and legal bases

We use correspondence to answer enquiries, investigate corrections, address accessibility problems and administer privacy requests. Our legitimate interests support ordinary editorial correspondence and website security, subject to your interests and rights. Processing required to fulfil a statutory obligation relies on that obligation. Where consent is required for optional browser storage, we request it separately and allow withdrawal.

The site does not offer accounts, targeted advertising or a mailing-list subscription. We do not sell personal information or use contact messages to build advertising profiles.

Cookies and browser storage

A localStorage entry remembers the categories you accept or reject. It contains preference values rather than your contact details. It remains on your device until changed or removed. You can reopen Cookie settings in the footer or clear site data in your browser. The cookie policy explains the categories and controls.

Service providers and disclosures

Website hosting and email delivery involve service providers acting as processors where they handle information on our instructions. Access should be limited to providing, securing and maintaining those services, with appropriate contractual safeguards. We may disclose information where required by law or where reasonably necessary to establish, exercise or defend legal claims.

If information is transferred outside the United Kingdom or European Economic Area, applicable transfer requirements must be met, using an adequacy decision or appropriate contractual safeguards where required. Contact us for information about providers and safeguards relevant to your enquiry. Links to external archives lead to websites with their own privacy policies.

Retention and security

Ordinary correspondence is retained only while needed to resolve the enquiry and maintain a proportionate record of the outcome. We review resolved messages for deletion within twelve months of closure. A legal obligation, continuing complaint or dispute may justify longer retention. Technical records should be kept only for the operational or security purpose that requires them.

We use access restrictions and appropriate security measures, but email and internet transmission cannot be guaranteed completely secure. Browser preference storage is controlled by your device and is not a backup of correspondence.

Your rights and contact details

UK data protection law, including the UK GDPR and Data Protection Act, provides rights of access, correction, erasure, restriction, portability and objection where their conditions apply. The EU GDPR may provide corresponding rights for visitors within its scope. California residents may have rights to know, correct or delete personal information and to opt out of sale or sharing under the CCPA, as amended, where that law applies. We do not discriminate against people for exercising applicable rights.